1. What is Your Refund Policy ?
Unused items may be returned within 14 days of receipt for an exchange or refund by bank transfer. Please ensure that items are unworn, unwashed, and undamaged.
Kindly send us email at [email protected] to return or exchange the item.
Important Note: All items must be returned with any original packaging and subjected upon approval.
2. How Do I Return ?
- Customer submit Request at [email protected]
- Customer will Receive a confirmation email with instructions and shipping details to Alittlebow’s Warehouse.
- Customer drops off at nearest or any preferred courier service. *all returns are at own cost
- Items arrives at Alittlebow’s Warehouse and will take 2-3 working days to process
- Customer receives refund by Bank Transfer in 4-5 working days.
3. What is Your Exchange Policy ?
- Customer submit Request at [email protected]
- Customer will Receive a confirmation email with instructions and shipping details to Alittlebow’s Warehouse.
- Customer drops off at nearest or any preferred courier service. *all returns are at own cost
- Items arrives at Alittlebow’s Warehouse and will take 2-3 working days to process
- Customer will receive exchanged items in 5 working days.
Sorry that things didn’t work out well for you! Here are the essential notes:
- Please note that returns will be made at your own cost. You can return your items to this following address within 14 days of receiving (Exchange and refund will be made once it's approved by Alittlebow).
- All refunds will be made via bank transfer within 48 hours upon receiving the returned items.
- All sale items, face masks and headbands are not eligible for exchange and refund.
4. What If I Received a Wrong Order, or Damaged, Defective ?
NO way! Let us sort it out for you real quick by dropping an email at [email protected] .